Privacy Policy

This Privacy Policy explains how Memniva (“we”) handles information when you use our document conversion service.

Information we collect

• Account data: name and email address you provide at sign-up.
• Documents you upload, and the converted output, stored to power re-conversion and history.
• Usage data: conversion counts, timestamps, and API request metadata.

How we use it

• To provide and improve the conversion service.
• To enforce plan quotas and API rate limits.
• To secure the service and prevent abuse.

Data retention

Uploaded files and conversions are retained for your account until you delete them or close your account. You may request deletion at any time.

Third parties

Your content is processed by our own in-house systems; we rely on supporting providers only for secure hosting and subscription payments. We do not sell your personal data or send your content to third-party AI services. See our Subprocessors page for detail.

Contact

Questions about privacy? Email [email protected].